상품상세정보

실크플라워 조화 플라워박스

디어먼트에서 자체 제작한

깔끔하고 고급스러운 화이트박스에

실크플라워를 사용하여 오래도록 감상하실 수 있도록

제작된 플라워박스입니다.

화이트데이,

어버이날, 부모님 생신 등 

감사의 마음을 전할 때에

선물하기 좋은 플라워박스

왼쪽에는 용돈이나 선물을 넣을 수 있는 공간이 있습니다.

직접 만든 고급 용돈봉투를 함께 드려요.

부모님들께서도 좋아하십니다-:)

박스의 왼쪽에는

봉투를 넣을 자리가 마련되어 있습니다.

용돈이나 상품권 

혹은 사랑을 담은 편지를 넣어 선물하실 수 있어요:)

디어먼트 감각의 핸드메이드 봉투가

함께 동봉되어 있습니다.

생화 플라워박스와는 다르게

선물 받는 분께서 

오랫동안 간직하실 수 있도록 고려해

시들지 않는 고퀄리티의 실크플라워로 제작되었습니다.

*

택배 발송 상품으로 

필요하신 날로부터 약 2-3일 전에

여유 있게 주문 부탁드립니다.

| 메시지 카드

전달하고 싶으신 내용이 있으신 경우,

주문시 배송메시지란에 기재해주세요.

안쪽에 동봉되어 배송됩니다.

별도의 메시지가 없는 경우,

디어먼트 로고 스티커로 발송됩니다.

| 배송안내

전국배송 가능한 택배 발송상품입니다.

서울, 경기권의 경우 생화전문 기사님을 통해 

당일 픽업 및 퀵 발송(유료)도 가능합니다. 

특정 날에 받아보고 싶으시거나 당일 배송을 원하시는 경우에는

주문시 배송메시지란에 기재해주시기 바랍니다.

| 결제안내

무통장 입금의 경우,

주문 후 48시간 이내로 입금되지 않을 시 주문이 자동취소됩니다.

생화의 특성상, 배송이 완료된 후에는

단순 변심으로 인한 교환 및 환불이 불가합니다.

| 고객상담

 

070-7620-1806

상담가능한 시간은 평일 9:00am-6:00pm입니다.

그 외 시간은 카카오톡 혹은 페이스북 메세지를 이용해주세요.

kakao @디어먼트플라워

fb   facebook.com/dearmentflower

 

상품결제정보

We accept the following forms of payment:
- Credit Card
  - Visa
  - MasterCard
  - American Express
  - Discover
- PayPal

배송정보

• 배송 방법 : Parcel Service
• 배송 지역 : A Region.
• 배송 비용 : International Shipping Fee
• 배송 기간 : 2 - 4 days
• 배송 안내 : Please take into consideration that some products may take additional time for delivery and processing.
  Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
  
  - Customs and Duties
  
  The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
  

교환 및 반품정보

1. Requirements:

Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.

2) We accept return(s) if:

-you receive a product different from your order; or

-you receive a defective product.

**Return Instructions

(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.

(2) A customer service representative will be in contact to assist you by email or phone.

(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.

*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.

*Please include all contents of the original package and free gifts (if applicable) in your return packaging.

* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.

3) We do not accept return(s) if:

-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff

The following items are not considered defective:

* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production

4) If there is a missing item from your order:

*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.

Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.

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